createSupportTicket

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden. It discloses the SUPPORT role requirement and implies creation is destructive. It does not mention idempotency, rate limits, or side effects, which limits transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description consists of two concise sentences, no redundant information, and is front-loaded with the core action. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a creation tool with 4 required parameters, no output schema, and no annotations, the description provides core purpose, category constraints, and role requirement. However, it lacks explanation of return values or error responses, making it somewhat incomplete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% (all 4 parameters described in schema). The description adds context for the category enum and role requirement but does not enhance meaning beyond what the schema already provides. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Crea un ticket de soporte para un cliente' (Creates a support ticket for a client), providing a specific verb and resource. It lists allowed categories and role requirement, distinguishing it from sibling tools like calculateRefundEligibility or getCustomerOrders.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description includes a precondition ('Requiere rol SUPPORT') and enumerates valid categories, guiding proper usage. However, it does not explicitly state when not to use this tool or provide alternatives. The context with sibling tools implies distinct purposes.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.