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chatwoot_get_contact

Read-only

Retrieve complete details for any contact by ID. Use this to get full contact information when you need specific contact data.

Instructions

Returns the full details of a specific contact.

Args:
    contact_id: Contact ID (use chatwoot_search_contacts to get IDs).
    output_format: Output format.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
contact_idYes
output_formatNomarkdown

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

A3.9/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and destructiveHint=false, so the safety profile is covered. The description adds little behavioral context beyond that, such as no mention of pagination, rate limits, or error behavior; however, it does not contradict the annotations and the simple read-only nature lowers the burden.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and front-loaded with the core purpose before the Args block. The only waste is the tautological 'output_format: Output format.', which is a minor flaw in an otherwise lean definition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only getter, the description plus annotations and output schema are largely sufficient. It includes how to source the required contact_id, and the output schema can cover return details, so nothing critical is missing for a correct call.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It adds real meaning to contact_id by instructing the agent to use chatwoot_search_contacts to get IDs, but output_format is merely called 'Output format', adding no value beyond the schema's enum.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with a clear verb and resource: 'Returns the full details of a specific contact.' It also distinguishes itself from the search sibling by telling the agent to use chatwoot_search_contacts for IDs, so there is no ambiguity about which tool fetches a single contact.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly points to chatwoot_search_contacts as the way to obtain contact_id, which is a concrete alternative and usage route. It does not state when not to use this tool versus other contact-related siblings, but the single-contact purpose is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.