chatwoot-mcp
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TDQS
Scored across 30 tools
Each tool has a clearly distinct purpose: list vs. get vs. search, and per-entity performance metrics are separated by resource (agent, inbox, team, label, captain). Even the Captain analytics tools (FAQ stats, overview, resolution flow, resolution trend) are differentiated by their focus, reducing selection ambiguity.
All tools follow a strict chatwoot_<verb>_<noun> pattern with consistent verbs (get, list, search). The naming is uniform across all 30 tools, making the API predictable and easy to navigate.
At 30 tools, the server is on the heavier side, but the breadth of Chatwoot's feature set (agents, inboxes, teams, labels, contacts, conversations, CSAT, Captain AI, live metrics, analytics) justifies the count. Each tool covers a distinct aspect, so the number feels appropriate for a comprehensive analytics-focused MCP.
The server is strong for read-only analytics and reporting, covering the main entities and metrics. Minor gaps exist: no single-entity detail tools beyond list (e.g., get_inbox, get_team), and no write operations, but that aligns with its apparent reporting purpose. The core lifecycle of querying and analyzing data is well covered.