chatwoot_get_captain_metrics
Get performance metrics for an AI assistant: autonomous resolution rate, handoffs to humans, and FAQ usage. Use the assistant ID and period to analyze outcomes.
Instructions
Returns performance metrics for a Captain (AI) assistant.
Includes autonomous resolution rate, handoffs to humans, and FAQ usage.
Args:
assistant_id: Assistant ID (use chatwoot_list_captain_assistants).
period: Analysis period.
output_format: Output format.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| period | No | 30d | |
| assistant_id | Yes | ||
| output_format | No | markdown |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |