get_ticket_detail
Retrieve a complete ticket with all linked activities like calls, emails, chats and their content in a single request, reducing round-trips.
Instructions
Get a ticket with all its activities and their content in one call.
This is the recommended tool for analyzing a specific ticket — it returns the ticket details plus all linked activities (calls, emails, chats, etc.) with their descriptions and metadata, avoiding multiple round-trips.
Args: name: The ticket ID (numeric, e.g. 787979). Prefix like TK00787979 is stripped automatically. take: Max number of activities to include (default: 50, max: 100).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | ||
| take | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |