get_ticket
Retrieve complete details for a specific ticket using its ID. Handles both numeric IDs and prefixed formats like TK00787979.
Instructions
Get full details of a single ticket by its ID. Use this when you already know the ticket ID.
Args: name: The ticket ID (numeric, e.g. 787979). If passed with a prefix like TK00787979, the prefix is stripped automatically.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |