List recent tickets
freshdesk_list_ticketsList recently active tickets, optionally filtered by status names or codes. See current ticket activity across your Freshdesk account.
Instructions
List tickets by recent activity, optionally filtered by status.
Statuses are given by NAME or code and validated against this account, so you cannot silently filter on a status that does not exist. Leave "statuses" empty to get every non-terminal status.
This answers "what is going on"; for "what do I owe an answer on", use freshdesk_find_unanswered_tickets instead — reply state is not derivable from status.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| days | No | ||
| limit | No | ||
| pages | No | ||
| statuses | No | Status names or codes, e.g. ["Open", 13]. Empty means all open statuses. |