Get one canned response
freshdesk_get_canned_responseRetrieve the full markdown body of a Freshdesk canned response by its ID. Placeholders remain untouched for manual substitution.
Instructions
The full body of a canned response, as markdown. Freshdesk placeholders such as {{ticket.requester.name}} are left untouched — substitute them yourself before sending.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| canned_response_id | Yes |