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get_account_conversations

Retrieve recent conversations for a Vitally account by providing its ID. Optionally set a limit on the number of conversations returned to review customer interactions and support history.

Instructions

Vitally tool to get recent conversations for an account

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
accountIdYesVitally account ID
limitNoMaximum number of conversations to return (default: 10)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations. Description mentions 'recent' but does not define recency, ordering, pagination, or side effects. For a read-only tool, more detail on data freshness or limits would help.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, no unnecessary words. Front-loaded purpose. Efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema and no annotations. Description lacks details on return structure, pagination, error handling, or recency definition. For a two-parameter tool with no output schema, more completeness is needed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions already. The description adds no extra meaning beyond the schema. Baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clear verb 'get' and resource 'recent conversations for an account'. Distinguishes from sibling tools like get_account_notes or get_account_tasks, which are for different resources.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool vs alternatives. Does not specify context or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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