Update ticket
update_ticketEdit a ticket's title, content, type, priority, or assignee. Only supplied fields change, and closed or invalid tickets reject edits.
Instructions
Change title, content, type, priority or assignee of a ticket. Only the given fields are touched, and the API rejects a call that changes nothing. Set assigneeUserId to null to unassign. Tickets in the states closed or invalid are locked by the API and reject edits. Use set_ticket_state for the workflow state.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| title | No | New title. | |
| content | No | New description. | |
| ticketId | Yes | Ticket to update. | |
| ticketType | No | New type. | |
| assigneeUserId | No | Concrete CMS user id of the assignee, null unassigns. | |
| ticketPriority | No | New priority. |