List tickets
list_ticketsRetrieve support tickets with optional filters for project, state, type, priority, assignee, or text search. Use compact summaries to locate a ticket ID, or request full records with attachments.
Instructions
List tickets, optionally filtered by project, state, type, priority, assignee or a text search. The API itself only filters by project, every other filter is applied by this server on the returned list. Returns a compact summary per ticket by default, set format to "full" for the complete records including attachments. This is the default way to find a ticket id.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | Maximum number of tickets to return, default 50. | |
| state | No | Shorthand for a single state filter. | |
| token | No | Access token of a private project. Only needed without an API key, or for projects behind a private link. | |
| format | No | Level of detail, default summary. | |
| offset | No | Number of tickets to skip, default 0. | |
| search | No | Case insensitive substring search over title, content and author. | |
| sortBy | No | Sort field, default updatedAt. | |
| states | No | Keep only tickets in these states. | |
| approved | No | Keep only approved or only unapproved tickets. Unapproved ones are visible with an API key. | |
| projectId | No | Numeric project id to filter by. | |
| ticketTypes | No | Keep only these ticket types. | |
| updatedSince | No | ISO date or date-time, keeps tickets updated at or after it. | |
| projectHandle | No | Project handle to filter by, resolved to its id first. | |
| sortDirection | No | Sort direction, default desc. | |
| assigneeUserId | No | Keep only tickets assigned to this user id, 0 means unassigned. | |
| ticketPriorities | No | Keep only these priorities. |