Delete ticket
delete_ticketPermanently remove a ticket, its comments, and attachments when the record must disappear, not just be closed or invalidated.
Instructions
Permanently delete a ticket together with all its comments and attachment links. This cannot be undone, there is no trash and no restore. Requires an API key and confirm set to true. Prefer set_ticket_state with "closed" or "invalid" unless the record really has to disappear.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| confirm | Yes | Set to true to confirm the irreversible deletion. | |
| ticketId | Yes | Ticket to delete for good. |