stale_ticket_report
Identify tickets with no updates in specified hours, organized by support group and priority level.
Instructions
Find tickets with no update in N hours, grouped by group and priority.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| hours | No | ||
| priority | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |