sla_breaches
Identify open support tickets that have exceeded their SLA window, sorted by most overdue first, to prioritize urgent resolutions.
Instructions
List all open tickets that have already exceeded their SLA window, ordered by how badly overdue they are (most overdue first). Read-only.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |