get_mentioned_conversations
Retrieve conversations where the current user or their team is mentioned in private notes, with each result pointing to the mention message UUID.
Instructions
Get Mentioned Conversations
Get conversations where the current user, or a team they belong to, was mentioned in a private note. mentioned_message_uuid on each item points to the mention. Requires the conversations:read permission.
GET /api/v1/conversations/mentioned
Tags: Conversations
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | Page number (defaults to 1) (query parameter) | |
| order | No | Sort direction (case-insensitive). Defaults to `desc`. (query parameter) | |
| filters | No | JSON-encoded filter. Either an array of conditions that are AND-ed, e.g. `[{"model":"conversations","field":"status_id","operator":"equals","value":"1"}]`, or a group `{"logic":"AND","rules":[...]}` with at most one level of nested groups. Operators: `equals`, `not equals`, `greater than`, `less than`, `set`, `not set`, `in`, `between`, `contains`, `ilike`, `not contains`. Filterable fields: `conversations` (status_id, priority_id, assigned_team_id, assigned_user_id, inbox_id, last_message_at, last_interaction_at, last_interaction_sender, created_at, waiting_since, next_sla_deadline_at, snoozed_until, sla_policy_id, tags), `conversation_statuses` (id, name), `users` (email, external_user_id), `inboxes` (channel). (query parameter) | |
| order_by | No | Field to sort by, as `model.field`. Defaults to `conversations.last_message_at`. (query parameter) | conversations.last_message_at |
| page_size | No | Number of items per page (defaults to 30, max 500) (query parameter) |