Get knowledge base item
glpi_get_knowbase_itemFetch a GLPI knowledge base article by its ID to read documented fixes, procedures, or answers for service desk tickets.
Instructions
Retrieve a knowledge base article by ID.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| fields | No | Field set: 'essential' (default, trims internal GLPI fields) or 'all' | |
| format | No | Output format: 'json' (default) or 'markdown' (a table for listings, key/value lines for one item; returned in both the text and the structured result) | |
| knowbaseId | Yes | Item ID |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| data | No | ||
| note | No | Pagination hint: how to fetch the next page | |
| count | No | Items in this page | |
| format | No | 'markdown' when data holds the markdown rendering |