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Get ITIL category

glpi_get_itil_category
Read-onlyIdempotent

Retrieve a GLPI ITIL category by its ID to identify the correct category for tickets, problems, or changes. Choose essential or all fields and JSON or markdown output.

Instructions

Retrieve an ITIL category by ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
fieldsNoField set: 'essential' (default, trims internal GLPI fields) or 'all'
formatNoOutput format: 'json' (default) or 'markdown' (a table for listings, key/value lines for one item; returned in both the text and the structured result)
categoryIdYesItem ID

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
dataNo
noteNoPagination hint: how to fetch the next page
countNoItems in this page
formatNo'markdown' when data holds the markdown rendering

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv3.5.2

TDQS

B3.2/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, destructiveHint=false and openWorldHint=false, and the description adds nothing on top of that — no not-found behavior, no indication of caching or staleness. With a lower bar due to annotations, it still contributes zero behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One short sentence, front-loaded with the verb and resource, with no filler or redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With an output schema present and 100% parameter coverage, the description is nearly sufficient for a simple read tool; the only shortfall is the absence of any guidance on usage or missing-ID handling.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents categoryId, fields, and format in detail; baseline 3 applies. The description's 'by ID' merely restates the required parameter and adds no syntax or semantics beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (Retrieve) and resource (ITIL category) scoped to a single item via ID, which implicitly separates it from the sibling glpi_list_itil_categories. It does not explicitly name that sibling, but the singular/plural distinction is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use guidance, no prerequisites, and no named alternative. The agent must infer that this is the single-item lookup versus glpi_list_itil_categories, and gets no signal about what to do when the ID is unknown.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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