Create followup template
glpi_create_itil_followup_templateCreate a new GLPI ITIL follow-up template for Tickets, Changes, or Problems, specifying name, content, and comment to standardize service desk replies.
Instructions
Create a new followup template. Fields: name, content, comment, itemtype (Ticket/Change/Problem).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| input | Yes | Template fields |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| data | No | ||
| replayed | No | True when an identical recent create was returned instead of repeated |