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Get followup template

glpi_get_itil_followup_template
Read-onlyIdempotent

Retrieve a GLPI ITIL followup template by ID to access predefined followup text for tickets, problems, or changes.

Instructions

Retrieve a followup template by ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
fieldsNoField set: 'essential' (default, trims internal GLPI fields) or 'all'
formatNoOutput format: 'json' (default) or 'markdown' (a table for listings, key/value lines for one item; returned in both the text and the structured result)
templateIdYesItem ID
expand_dropdownsNoExpand dropdown IDs to names

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
dataNo
noteNoPagination hint: how to fetch the next page
countNoItems in this page
formatNo'markdown' when data holds the markdown rendering

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv3.5.2

TDQS

B3.4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, non-destructive and closed-world, covering the full safety profile of a simple read. The description adds no behavioral context beyond that (e.g. what happens on a missing/invalid ID), so it neither helps nor contradicts.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single front-loaded sentence with zero filler; the resource and lookup key come first. Nothing could be trimmed without losing meaning.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With an output schema present and 100% parameter coverage, the return values and inputs are handled by structured fields, and annotations cover safety. For a simple single-item read this is nearly complete; only explicit sibling routing is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and the schema documents all four parameters including the 'fields' and 'format' enums. The description adds nothing about parameters, so the baseline of 3 applies since the schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb ('Retrieve') and resource ('followup template') scoped by identifier ('by ID'), which implicitly distinguishes it from the list/create/update siblings. However, it never names those alternatives, so an agent gets no explicit differentiation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The phrase 'by ID' implies the caller must already hold a templateId, but there is no statement of when to use this versus glpi_list_itil_followup_templates or when it should not be used. No prerequisites or alternatives are given.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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