approve_triage_recommendation
Apply only explicitly approved recommendation fields to a support ticket. Confirm the approval to enact selected triage changes while preserving unapproved fields.
Instructions
Apply only explicitly approved recommendation fields to the ticket.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| actor | Yes | ||
| confirm | Yes | ||
| ticketId | Yes | ||
| approvedFields | Yes | ||
| expectedRevision | Yes | ||
| recommendationId | Yes | ||
| editedCustomerResponse | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket | Yes | ||
| auditEvent | Yes |