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Process service qualification result

servicenow_process_service_qualification_result

Processes technical service qualification results in ServiceNow to record outcomes and support service readiness decisions.

Instructions

Processes a technical service qualification result.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
paramsNo
params_jsonNo{}

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.4.0

TDQS

D1.6/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false, destructiveHint=false, openWorldHint=true, and idempotentHint=false, so the safety profile is partly covered. However, the description adds nothing beyond them: it does not explain what 'processing' mutates, whether it triggers downstream workflow, or what side effects the non-idempotent, open-world flags imply.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

It is a single short sentence with no waste, but the brevity reflects under-specification rather than efficiency — the one sentence conveys no actionable information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a non-read-only, non-idempotent mutation tool with no output schema and 0% parameter documentation, the description is completely inadequate. Nothing an agent needs to invoke it correctly — payload shape, effect, or relation to sibling qualification tools — is present.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Two parameters exist with 0% schema description coverage, and both are opaque containers: 'params' is an untyped additionalProperties object and 'params_json' is a raw JSON string. The description provides no hint about what fields belong in either, leaving the agent with no way to construct a valid call.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description is essentially a restatement of the title ('Process service qualification result' vs 'Processes a technical service qualification result'). The verb 'processes' is opaque — it does not say whether it submits, evaluates, approves, or stores a qualification result. It also does nothing to distinguish itself from closely named siblings like servicenow_check_service_qualification and servicenow_get_service_qualification.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines1/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no when-to-use guidance, no prerequisites, and no mention of the similarly named sibling tools (check_service_qualification, get_service_qualification) that an agent would have to disambiguate against. The agent is left to guess entirely.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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