Skip to main content
Glama

Get change request worker

servicenow_get_change_request_worker
Read-onlyIdempotent

Retrieve details of a change request worker by Sys ID to inspect assignments, status, and related change tasks.

Instructions

Retrieve details of a change request worker.

:param worker_sys_id: Sys ID of the change request worker. :type worker_sys_id: str or None

:return: Response containing parsed Pydantic model with information about the change request worker. :rtype: Response

:raises MissingParameterError: If worker_sys_id is not provided. :raises ParameterError: If invalid parameters or responses are encountered. :raises ParameterError: If JSON deserialization fails.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
dataNo
stateNo
change_typeNo
task_sys_idNo
text_searchNo
model_sys_idNo
sysparm_limitNo
sysparm_queryNo
worker_sys_idNo
api_parametersNo
cmdb_ci_sys_idNo
sysparm_offsetNo
cmdb_ci_sys_idsNo
response_lengthNo
template_sys_idNo
association_typeNo
name_value_pairsNo
change_model_sys_idNo
change_request_sys_idNo
refresh_impacted_servicesNo
change_request_task_sys_idNo
standard_change_template_idNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.4.0

TDQS

C2.9/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, idempotentHint=true, destructiveHint=false, so the safety profile is covered. The description adds only raises clauses (MissingParameterError, ParameterError), which is mild extra context but says nothing about return shape or why 22 parameters exist for a single-object fetch.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The prose is short and front-loads the purpose in one line. Some boilerplate (:rtype: Response, duplicated :raises ParameterError:) earns little place, but overall it is tight.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 22-parameter tool with 0% schema coverage and no output schema, the description is far too thin. It never explains the sprawling parameter set, the meaning of 'worker', or how to use it versus the many sibling change-request tools.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% across 22 parameters, so the description carries the full burden and documents only worker_sys_id. The other 21 parameters (state, task_sys_id, cmdb_ci_sys_id, sysparm_query, etc.) are left entirely unexplained, so the description fails to compensate for the coverage gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description names a specific verb+resource: retrieve a change request worker. It distinguishes the resource from generic change-request reads, but it never clarifies what a 'worker' is or how it differs from siblings like servicenow_get_change_request or servicenow_get_change_request_tasks.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no when-to-use guidance, no mention of alternatives, and no statement of context or prerequisites. An agent picking among the many get_change_request* siblings receives no routing help.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Deploy Server

Other Tools