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pylon_get_tag

Retrieve a specific tag by its ID from the Pylon customer support platform for management and organization purposes.

Instructions

Get a specific tag by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesThe tag ID

Implementation Reference

  • src/index.ts:516-528 (registration)
    Registration of the MCP tool 'pylon_get_tag' including name, description, input schema, and thin handler that delegates to PylonClient.getTag.
    server.tool(
    	'pylon_get_tag',
    	'Get a specific tag by ID',
    	{
    		id: z.string().describe('The tag ID'),
    	},
    	async ({ id }) => {
    		const result = await client.getTag(id);
    		return {
    			content: [{ type: 'text', text: JSON.stringify(result.data, null, 2) }],
    		};
    	},
    );
  • The handler function for the pylon_get_tag tool, which fetches the tag using PylonClient and returns a formatted text response.
    async ({ id }) => {
    	const result = await client.getTag(id);
    	return {
    		content: [{ type: 'text', text: JSON.stringify(result.data, null, 2) }],
    	};
    },
  • Zod input schema for the pylon_get_tag tool requiring a string 'id' parameter.
    {
    	id: z.string().describe('The tag ID'),
    },
  • Core helper method in PylonClient that implements the API call to retrieve a specific tag by ID.
    async getTag(id: string): Promise<SingleResponse<Tag>> {
    	return this.request<SingleResponse<Tag>>('GET', `/tags/${id}`);
    }
  • TypeScript interface defining the structure of a Tag object.
    export interface Tag {
    	id: string;
    	value: string;
    	object_type: 'account' | 'issue' | 'contact';
    	hex_color?: string;
    }

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