pylon_create_issue

Instructions

Implementation Reference

• src/index.ts:682-707 (registration)

  Registration of the 'pylon_create_issue' tool via server.tool(), including Zod schema for input validation and the async handler callback.

  server.tool(
  	'pylon_create_issue',
  	'Create a new issue/ticket in Pylon',
  	{
  		title: z.string().describe('Title of the issue'),
  		body_html: z.string().describe('HTML content of the issue body'),
  		account_id: z.string().optional().describe('Associated account ID'),
  		assignee_id: z
  			.string()
  			.optional()
  			.describe('User ID to assign the issue to'),
  		contact_id: z.string().optional().describe('Associated contact ID'),
  		requester_id: z.string().optional().describe('Requester contact ID'),
  		tags: z.array(z.string()).optional().describe('Tags to apply'),
  		priority: z
  			.enum(['urgent', 'high', 'medium', 'low'])
  			.optional()
  			.describe('Issue priority'),
  	},
  	async (params) => {
  		const result = await client.createIssue(params);
  		return {
  			content: [{ type: 'text', text: JSON.stringify(result.data, null, 2) }],
  		};
  	},
  );

• src/index.ts:701-707 (handler)

  Handler function for pylon_create_issue: calls client.createIssue(params) and returns the result data as JSON.

  	async (params) => {
  		const result = await client.createIssue(params);
  		return {
  			content: [{ type: 'text', text: JSON.stringify(result.data, null, 2) }],
  		};
  	},
  );

• src/index.ts:685-700 (schema)

  Zod schema defining input parameters: title (required string), body_html (required string), and optional fields account_id, assignee_id, contact_id, requester_id, tags (array of strings), priority (enum).

  {
  	title: z.string().describe('Title of the issue'),
  	body_html: z.string().describe('HTML content of the issue body'),
  	account_id: z.string().optional().describe('Associated account ID'),
  	assignee_id: z
  		.string()
  		.optional()
  		.describe('User ID to assign the issue to'),
  	contact_id: z.string().optional().describe('Associated contact ID'),
  	requester_id: z.string().optional().describe('Requester contact ID'),
  	tags: z.array(z.string()).optional().describe('Tags to apply'),
  	priority: z
  		.enum(['urgent', 'high', 'medium', 'low'])
  		.optional()
  		.describe('Issue priority'),
  },

• src/pylon-client.ts:449-464 (helper)

  PylonClient.createIssue() method that sends a POST request to /issues endpoint with the provided data. Accepts title, body_html, and optional fields like account_id, assignee_id, contact_id, requester_id, tags, priority, etc.

  async createIssue(data: {
  	title: string;
  	body_html: string;
  	account_id?: string;
  	assignee_id?: string;
  	contact_id?: string;
  	requester_id?: string;
  	user_id?: string;
  	tags?: string[];
  	attachment_urls?: string[];
  	custom_fields?: object[];
  	priority?: 'urgent' | 'high' | 'medium' | 'low';
  	destination_metadata?: object;
  }): Promise<SingleResponse<Issue>> {
  	return this.request<SingleResponse<Issue>>('POST', '/issues', data);
  }