Skip to main content
Glama

Open tickets on a game

list_tickets

Retrieve open support tickets for a game, including asker, responder, and payment status. Filter by unanswered tickets to identify outstanding issues or use with a game name to review what still needs resolution.

Instructions

Just the tickets on a game, without the plain notes get_notification_history mixes in — what was asked for, who answered, and for payment tickets whether the money has been marked paid. Use it to answer 'what is outstanding on this game'.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
gameYesGame name or universe id.
limitNoHow many to return. Defaults to 15.
unansweredOnlyNoOnly tickets nobody has answered yet. Defaults to false.
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must fully disclose behavior. It mentions output content (what was asked, who answered, payment status) but omits side effects, permissions, or read-only status, leaving critical behavioral aspects undisclosed.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness1/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single rambling sentence with awkward phrasing like 'without the plain notes get_notification_history mixes in' and lacks a clear, structured explanation. It is not concise and would benefit from a straightforward rewrite.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description fails to provide sufficient context about the tool's role, the meaning of 'plain notes,' or the output format. It mentions a use case but leaves the reader confused about the broader context, making it incomplete for effective usage.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema already provides clear descriptions for all three parameters (game, limit, unansweredOnly). The tool description adds no additional semantic value, so the baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description attempts to state a purpose but is convoluted and unclear. It mentions 'just the tickets on a game' and references 'get_notification_history' without explaining the relationship, leaving the actual function ambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description hints at a use case ('answer what is outstanding on this game') and distinguishes from get_notification_history, but it does not provide explicit guidance on when to use this tool versus alternatives, nor clear exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/Haydebug/whitehat-thumbnails-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server