Close or reopen a ticket
close_ticketEnd a ticket's lifecycle by closing it; the channel renames to closed and the embed greys so it no longer shows as live. Reopen it anytime to continue work.
Instructions
Close a ticket once it is done, or open a closed one back up. Closing renames its channel from 🟢-0007 to closed-0007 and greys the embed, so the sidebar stops showing it as live work. The same thing the Close button on the ticket and /close-ticket in Discord do. Name the ticket by its number (0007, or just 7) or by the id create_ticket handed back.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| game | Yes | Game name or universe id. | |
| reason | No | A closing note, posted in the ticket channel for the record. | |
| reopen | No | Open it back up instead of closing it. | |
| ticket | Yes | Ticket number, e.g. 0007, or the ticket id. |