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mcp-cisco-support

search_bugs_by_product_series_fixed

Search and filter bugs by product series and fixed release versions using precise parameters like status, severity, and modification date. Ideal for identifying resolved issues in Cisco hardware and software efficiently.

Instructions

Search bugs by product series and fixed releases. This endpoint accepts full product series names like "Cisco 4000 Series Integrated Services Routers". IMPORTANT: Use Cisco API version format without leading zeros (17.9.6 not 17.09.06).

Input Schema

NameRequiredDescriptionDefault
fixed_releasesYesComma-separated fixed release versions in Cisco API format (e.g., "17.9.6,17.12.3" not "17.09.06" - no leading zeros). Can search up to 75 versions in one call.
modified_dateNoLast modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)5
page_indexNoPage number (10 results per page)
product_seriesYesProduct series name (accepts full names like "Cisco 4000 Series Integrated Services Routers", "Cisco Catalyst 9200 Series", etc.)
severityNoBug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For "severity 3 or higher" bugs, use multi_severity_search tool which handles multiple separate API calls.
sort_byNoSort order for results. Default: modified_date (recent first)
statusNoBug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like "O,F".

Input Schema (JSON Schema)

{ "properties": { "fixed_releases": { "description": "Comma-separated fixed release versions in Cisco API format (e.g., \"17.9.6,17.12.3\" not \"17.09.06\" - no leading zeros). Can search up to 75 versions in one call.", "type": "string" }, "modified_date": { "default": "5", "description": "Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)", "enum": [ "1", "2", "3", "4", "5" ], "type": "string" }, "page_index": { "default": 1, "description": "Page number (10 results per page)", "type": "integer" }, "product_series": { "description": "Product series name (accepts full names like \"Cisco 4000 Series Integrated Services Routers\", \"Cisco Catalyst 9200 Series\", etc.)", "type": "string" }, "severity": { "description": "Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For \"severity 3 or higher\" bugs, use multi_severity_search tool which handles multiple separate API calls.", "enum": [ "1", "2", "3", "4", "5", "6" ], "type": "string" }, "sort_by": { "description": "Sort order for results. Default: modified_date (recent first)", "enum": [ "status", "modified_date", "severity", "support_case_count", "modified_date_earliest" ], "type": "string" }, "status": { "description": "Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like \"O,F\".", "enum": [ "O", "F", "T" ], "type": "string" } }, "required": [ "product_series", "fixed_releases" ], "type": "object" }

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