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mcp-cisco-support

Server Configuration

Describes the environment variables required to run the server.

NameRequiredDescriptionDefault
PORTNoServer port for HTTP mode3000
NODE_ENVNoNode environment (development/production)development
SUPPORT_APINoEnable specific Cisco Support APIs (comma-separated list)bug
CISCO_CLIENT_IDYesYour Cisco API Client ID for OAuth2 authentication
MCP_BEARER_TOKENNoCustom Bearer token for HTTP authentication (HTTP mode only)
CISCO_CLIENT_SECRETYesYour Cisco API Client Secret for OAuth2 authentication
DANGEROUSLY_OMIT_AUTHNoDisables HTTP authentication entirely (development/testing only)

Schema

Prompts

Interactive templates invoked by user choice

NameDescription
cisco-high-severity-searchSearch for high-severity bugs (severity 3 or higher) for specific products - handles API limitation requiring separate searches
cisco-incident-investigationInvestigate Cisco bugs related to specific incident symptoms and errors
cisco-upgrade-planningResearch known issues and bugs before upgrading Cisco software or hardware
cisco-maintenance-prepPrepare for maintenance windows by identifying potential issues and bugs
cisco-security-advisoryResearch security-related bugs and vulnerabilities for Cisco products
cisco-known-issuesCheck for known issues in specific Cisco software releases or products
cisco-smart-searchIntelligent search strategy with automatic refinement and comprehensive analysis. Uses multiple search techniques and provides web search guidance.

Resources

Contextual data attached and managed by the client

NameDescription

No resources

Tools

Functions exposed to the LLM to take actions

NameDescription
get_bug_details

Get details for up to 5 specific bug IDs

search_bugs_by_keyword

Search for bugs using keywords in descriptions and headlines. Use this when searching by general terms, symptoms, or when product-specific tools are not applicable. IMPORTANT: severity parameter returns ONLY that specific level. For "severity 3 or higher" searches, use multi_severity_search tool instead.

search_bugs_by_product_id

Search bugs by specific base product ID (e.g., C9200-24P). Use when you have an exact Cisco product ID. For general product searches by name, consider using keyword search instead.

search_bugs_by_product_and_release

Search bugs by specific product ID and software releases. CRITICAL: Use "software_releases" parameter with comma-separated values like "17.9.1,17.12.3" to search up to 75 versions in ONE API call. NEVER make multiple separate calls for different versions - the API supports multiple versions in a single request. Use this when you have an exact product ID and want to filter by specific software versions. For product series searches, use search_bugs_by_product_series_affected instead.

search_bugs_by_product_series_affected

Search bugs by product series and affected releases. This endpoint accepts full product series names like "Cisco 4000 Series Integrated Services Routers". IMPORTANT: Use Cisco API version format without leading zeros (17.9.6 not 17.09.06).

search_bugs_by_product_series_fixed

Search bugs by product series and fixed releases. This endpoint accepts full product series names like "Cisco 4000 Series Integrated Services Routers". IMPORTANT: Use Cisco API version format without leading zeros (17.9.6 not 17.09.06).

search_bugs_by_product_name_affected

Search bugs by full product name and affected releases. NOTE: Requires FULL descriptive product names (like "Cisco 4431 Integrated Services Router") not product IDs. Use search_bugs_by_product_id for product IDs like ISR4431.

search_bugs_by_product_name_fixed

Search bugs by full product name and fixed releases. NOTE: Requires FULL descriptive product names (like "Cisco 4431 Integrated Services Router") not product IDs. Use search_bugs_by_product_id for product IDs like ISR4431.

smart_search_strategy

Analyzes search queries and suggests optimal search approaches based on input patterns. Provides strategic guidance for finding bugs effectively.

progressive_bug_search

Automatically tries multiple search strategies, starting specific and broadening scope if needed. Handles version normalization and product ID variations.

multi_severity_search

RECOMMENDED for multi-severity searches: Automatically searches multiple severity levels and combines results. Use this when you need "severity 3 or higher", "high severity bugs", or any range of severities. Handles the API limitation that requires separate calls for each severity level.

comprehensive_analysis

BEST FOR DETAILED ANALYSIS: Combines bug database search with web search guidance for EoL information. Provides complete product analysis including known issues, lifecycle status, and actionable recommendations. Ideal for failover issues, configuration problems, and product reliability concerns.

compare_software_versions

Compare bugs, CVEs, and recommendations between two software versions on the same product. Analyzes differences in known issues, security vulnerabilities, and provides upgrade recommendations.

product_name_resolver

Resolves product IDs to full product names and provides web search strategies. Helps convert technical product codes to searchable terms.

MCP directory API

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