search_bugs_by_product_and_release

Search for bugs by specific product ID and up to 75 software releases in one API call. Use comma-separated values for releases to efficiently filter results, avoiding multiple separate requests. Ideal for precise bug tracking by version and product.

Instructions

Search bugs by specific product ID and software releases. CRITICAL: Use "software_releases" parameter with comma-separated values like "17.9.1,17.12.3" to search up to 75 versions in ONE API call. NEVER make multiple separate calls for different versions - the API supports multiple versions in a single request. Use this when you have an exact product ID and want to filter by specific software versions. For product series searches, use search_bugs_by_product_series_affected instead.

Input Schema

Name	Required	Description	Default
`base_pid`	Yes	Specific product ID (e.g., "C9300-24P", "ISR4431", "ASA5516-X") - NOT product series names
`modified_date`	No	Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)	5
`page_index`	No	Page number (10 results per page)
`severity`	No	Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For "severity 3 or higher" bugs, use multi_severity_search tool which handles multiple separate API calls.
`software_releases`	Yes	Comma-separated software release versions (e.g., "17.9.1,17.12.3") - can search up to 75 versions in one call. Do NOT make separate API calls for each version.
`sort_by`	No	Sort order for results. Default: modified_date (recent first)
`status`	No	Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like "O,F".

Input Schema (JSON Schema)

{
  "properties": {
    "base_pid": {
      "description": "Specific product ID (e.g., \"C9300-24P\", \"ISR4431\", \"ASA5516-X\") - NOT product series names",
      "type": "string"
    },
    "modified_date": {
      "default": "5",
      "description": "Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)",
      "enum": [
        "1",
        "2",
        "3",
        "4",
        "5"
      ],
      "type": "string"
    },
    "page_index": {
      "default": 1,
      "description": "Page number (10 results per page)",
      "type": "integer"
    },
    "severity": {
      "description": "Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For \"severity 3 or higher\" bugs, use multi_severity_search tool which handles multiple separate API calls.",
      "enum": [
        "1",
        "2",
        "3",
        "4",
        "5",
        "6"
      ],
      "type": "string"
    },
    "software_releases": {
      "description": "Comma-separated software release versions (e.g., \"17.9.1,17.12.3\") - can search up to 75 versions in one call. Do NOT make separate API calls for each version.",
      "type": "string"
    },
    "sort_by": {
      "description": "Sort order for results. Default: modified_date (recent first)",
      "enum": [
        "status",
        "modified_date",
        "severity",
        "support_case_count",
        "modified_date_earliest"
      ],
      "type": "string"
    },
    "status": {
      "description": "Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like \"O,F\".",
      "enum": [
        "O",
        "F",
        "T"
      ],
      "type": "string"
    }
  },
  "required": [
    "base_pid",
    "software_releases"
  ],
  "type": "object"
}

mcp-cisco-support