search_bugs_by_product_and_release

Search for bugs by specific product ID and software release versions in a single API call. Filter results by status, severity, or modification date to identify issues efficiently.

Instructions

Search bugs by specific product ID and software releases. CRITICAL: Use "software_releases" parameter with comma-separated values like "17.9.1,17.12.3" to search up to 75 versions in ONE API call. NEVER make multiple separate calls for different versions - the API supports multiple versions in a single request. Use this when you have an exact product ID and want to filter by specific software versions. For product series searches, use search_bugs_by_product_series_affected instead.

Input Schema

Name	Required	Description	Default
`base_pid`	Yes	Specific product ID (e.g., "C9300-24P", "ISR4431", "ASA5516-X") - NOT product series names
`modified_date`	No	Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)	5
`page_index`	No	Page number (10 results per page)
`severity`	No	Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For "severity 3 or higher" bugs, use multi_severity_search tool which handles multiple separate API calls.
`software_releases`	Yes	Comma-separated software release versions (e.g., "17.9.1,17.12.3") - can search up to 75 versions in one call. Do NOT make separate API calls for each version.
`sort_by`	No	Sort order for results. Default: modified_date (recent first)
`status`	No	Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like "O,F".

Input Schema (JSON Schema)

{
  "properties": {
    "base_pid": {
      "description": "Specific product ID (e.g., \"C9300-24P\", \"ISR4431\", \"ASA5516-X\") - NOT product series names",
      "type": "string"
    },
    "modified_date": {
      "default": "5",
      "description": "Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)",
      "enum": [
        "1",
        "2",
        "3",
        "4",
        "5"
      ],
      "type": "string"
    },
    "page_index": {
      "default": 1,
      "description": "Page number (10 results per page)",
      "type": "integer"
    },
    "severity": {
      "description": "Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For \"severity 3 or higher\" bugs, use multi_severity_search tool which handles multiple separate API calls.",
      "enum": [
        "1",
        "2",
        "3",
        "4",
        "5",
        "6"
      ],
      "type": "string"
    },
    "software_releases": {
      "description": "Comma-separated software release versions (e.g., \"17.9.1,17.12.3\") - can search up to 75 versions in one call. Do NOT make separate API calls for each version.",
      "type": "string"
    },
    "sort_by": {
      "description": "Sort order for results. Default: modified_date (recent first)",
      "enum": [
        "status",
        "modified_date",
        "severity",
        "support_case_count",
        "modified_date_earliest"
      ],
      "type": "string"
    },
    "status": {
      "description": "Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like \"O,F\".",
      "enum": [
        "O",
        "F",
        "T"
      ],
      "type": "string"
    }
  },
  "required": [
    "base_pid",
    "software_releases"
  ],
  "type": "object"
}

mcp-cisco-support