mcp-cisco-support

Instructions

Implementation Reference

• src/apis/bug-api.ts:152-190 (schema)

  Defines the input schema, title, description, and parameters for the search_bugs_by_keyword tool.
  name: 'search_bugs_by_keyword', title: 'Search Bugs by Keyword', description: 'Search for bugs using keywords in descriptions and headlines. Use this when searching by general terms, symptoms, or when product-specific tools are not applicable. IMPORTANT: severity parameter returns ONLY that specific level. For "severity 3 or higher" searches, use multi_severity_search tool instead. NOTE: Do NOT use product IDs (like ISR4431/K9) as keywords - use search_bugs_by_product_id instead.', inputSchema: { type: 'object', properties: { keyword: { type: 'string', description: 'Keywords to search for (general terms, symptoms, error messages - NOT product IDs)' }, page_index: { type: 'integer', default: 1, description: 'Page number (10 results per page)' }, status: { type: 'string', description: 'Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like "O,F".', enum: ['O', 'F', 'T'] }, severity: { type: 'string', description: 'Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For "severity 3 or higher" bugs, use multi_severity_search tool which handles multiple separate API calls.', enum: ['1', '2', '3', '4', '5', '6'] }, modified_date: { type: 'string', description: 'Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)', enum: ['1', '2', '3', '4', '5'], default: '5' }, sort_by: { type: 'string', description: 'Sort order for results. Default: modified_date (recent first)', enum: ['status', 'modified_date', 'severity', 'support_case_count', 'modified_date_earliest'] }, }, required: ['keyword'] }
• src/apis/bug-api.ts:660-722 (handler)

  Handles execution of search_bugs_by_keyword by constructing the Cisco Bug API endpoint `/bugs/keyword/{keyword}` with standard parameters and making the authenticated HTTP request.
  case 'search_bugs_by_keyword': endpoint = `/bugs/keyword/${encodeURIComponent(processedArgs.keyword)}`; break; case 'search_bugs_by_product_id': // Ensure forward slashes are properly encoded for product IDs like ISR4431-V/K9 const encodedBasePid = encodeURIComponent(processedArgs.base_pid).replace(/\//g, '%2F'); endpoint = `/bugs/products/product_id/${encodedBasePid}`; break; case 'search_bugs_by_product_and_release': // Ensure forward slashes are properly encoded for product IDs like ISR4431-V/K9 const encodedBasePidForRelease = encodeURIComponent(processedArgs.base_pid).replace(/\//g, '%2F'); endpoint = `/bugs/products/product_id/${encodedBasePidForRelease}/software_releases/${encodeURIComponent(processedArgs.software_releases)}`; break; case 'search_bugs_by_product_series_affected': endpoint = `/bugs/product_series/${encodeURIComponent(processedArgs.product_series)}/affected_releases/${encodeURIComponent(processedArgs.affected_releases)}`; break; case 'search_bugs_by_product_series_fixed': endpoint = `/bugs/product_series/${encodeURIComponent(processedArgs.product_series)}/fixed_in_releases/${encodeURIComponent(processedArgs.fixed_releases)}`; logger.info('Product series fixed endpoint', { product_series: processedArgs.product_series, fixed_releases: processedArgs.fixed_releases, endpoint, fullUrl: `${this.baseUrl}${endpoint}` }); break; case 'search_bugs_by_product_name_affected': endpoint = `/bugs/products/product_name/${encodeURIComponent(processedArgs.product_name)}/affected_releases/${encodeURIComponent(processedArgs.affected_releases)}`; break; case 'search_bugs_by_product_name_fixed': endpoint = `/bugs/products/product_name/${encodeURIComponent(processedArgs.product_name)}/fixed_in_releases/${encodeURIComponent(processedArgs.fixed_releases)}`; break; // Enhanced search tools case 'smart_search_strategy': return this.generateSearchStrategy(processedArgs); case 'progressive_bug_search': return this.executeProgressiveSearch(processedArgs, meta); case 'multi_severity_search': return this.executeMultiSeveritySearch(processedArgs, meta); case 'comprehensive_analysis': return this.executeComprehensiveAnalysis(processedArgs, meta); case 'compare_software_versions': return this.executeCompareSoftwareVersions(processedArgs, meta); case 'product_name_resolver': return this.executeProductNameResolver(processedArgs); default: throw new Error(`Tool implementation not found: ${name}`); } return await this.makeApiCall(endpoint, apiParams) as BugApiResponse; }
• src/apis/index.ts:117-141 (registration)

  ApiRegistry.getAvailableTools() collects tools from BugApi.getTools() (including search_bugs_by_keyword) and returns them for MCP tools/list.
  // In OAuth 2.1 mode, filter tools based on current request scopes let apisToUse = this.enabledApis; if (process.env.AUTH_TYPE === 'oauth2.1' && currentRequestScopes) { apisToUse = getEnabledAPIs(currentRequestScopes); } const availableTools: Tool[] = []; for (const apiName of apisToUse) { // Handle sampling tools specially (they're not in the apis map) if (apiName === 'sampling') { availableTools.push(...samplingTools); continue; } const api = this.apis.get(apiName); if (api) { const apiTools = api.getTools(); availableTools.push(...apiTools); } } return availableTools; }
• src/apis/index.ts:101-112 (registration)

  Instantiates BugApi instance in ApiRegistry, making its tools (including search_bugs_by_keyword) available.
  // Initialize implemented APIs this.apis.set('bug', new BugApi()); this.apis.set('case', new CaseApi()); this.apis.set('eox', new EoxApi()); this.apis.set('psirt', new PsirtApi()); this.apis.set('product', new ProductApi()); this.apis.set('software', new SoftwareApi()); this.apis.set('serial', new SerialApi()); this.apis.set('rma', new RmaApi()); this.apis.set('enhanced_analysis', new EnhancedAnalysisApi()); this.apis.set('smart_bonding', new SmartBondingApi() as any); // Cast needed due to different base class }
• src/utils/formatting.ts:383-384 (helper)

  formatSearchContext helper adds search context display for search_bugs_by_keyword results.
  if (searchContext.toolName === 'search_bugs_by_keyword' && searchContext.args.keyword) { formatted += `**Search Keywords:** "${searchContext.args.keyword}"\n\n`;