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mcp-cisco-support

search_bugs_by_product_name_fixed

Find bugs by full product name and fixed release versions. Filter results by status, severity, or modification date to identify specific issues for Cisco devices.

Instructions

Search bugs by full product name and fixed releases. NOTE: Requires FULL descriptive product names (like "Cisco 4431 Integrated Services Router") not product IDs. Use search_bugs_by_product_id for product IDs like ISR4431.

Input Schema

NameRequiredDescriptionDefault
fixed_releasesYesComma-separated fixed release versions (e.g., "12.5(1)SU6,14.0(1)SU3"). Can search up to 75 versions in one call.
modified_dateNoLast modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)5
page_indexNoPage number (10 results per page)
product_nameYesFull descriptive product name (e.g., "Cisco 4431 Integrated Services Router", "Cisco 2504 Wireless Controller") - NOT product IDs like ISR4431
severityNoBug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For "severity 3 or higher" bugs, use multi_severity_search tool which handles multiple separate API calls.
sort_byNoSort order for results. Default: modified_date (recent first)
statusNoBug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like "O,F".

Input Schema (JSON Schema)

{ "properties": { "fixed_releases": { "description": "Comma-separated fixed release versions (e.g., \"12.5(1)SU6,14.0(1)SU3\"). Can search up to 75 versions in one call.", "type": "string" }, "modified_date": { "default": "5", "description": "Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All)", "enum": [ "1", "2", "3", "4", "5" ], "type": "string" }, "page_index": { "default": 1, "description": "Page number (10 results per page)", "type": "integer" }, "product_name": { "description": "Full descriptive product name (e.g., \"Cisco 4431 Integrated Services Router\", \"Cisco 2504 Wireless Controller\") - NOT product IDs like ISR4431", "type": "string" }, "severity": { "description": "Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For \"severity 3 or higher\" bugs, use multi_severity_search tool which handles multiple separate API calls.", "enum": [ "1", "2", "3", "4", "5", "6" ], "type": "string" }, "sort_by": { "description": "Sort order for results. Default: modified_date (recent first)", "enum": [ "status", "modified_date", "severity", "support_case_count", "modified_date_earliest" ], "type": "string" }, "status": { "description": "Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like \"O,F\".", "enum": [ "O", "F", "T" ], "type": "string" } }, "required": [ "product_name", "fixed_releases" ], "type": "object" }

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