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# Business Case Template ## Business Case: [Project/Initiative Name] ### Executive Summary [Provide a concise overview (1-2 paragraphs) covering the problem, proposed solution, expected benefits, costs, and recommendation.] --- ## 1. Business Need / Problem Statement ### 1.1 Current Situation [Describe the current state, including existing challenges, inefficiencies, or gaps.] ### 1.2 Problem Definition [Clearly articulate the specific problem or opportunity. Use data and metrics where possible.] **Key Issues**: * [Issue 1]: [Description and impact] * [Issue 2]: [Description and impact] * [Issue 3]: [Description and impact] ### 1.3 Impact of Doing Nothing [What happens if the problem is not addressed? Include potential risks, lost opportunities, and growing costs.] --- ## 2. Business Objectives ### 2.1 Strategic Alignment [How does this initiative align with organizational strategy, vision, and goals?] **Aligned Strategic Goals**: * [Strategic Goal 1] * [Strategic Goal 2] ### 2.2 Specific Objectives [What specific, measurable outcomes will this initiative achieve?] | Objective | Success Metric | Target | Timeline | | :--- | :--- | :--- | :--- | | [Objective 1] | [How measured] | [Quantified target] | [When achieved] | | [Objective 2] | [How measured] | [Quantified target] | [When achieved] | | [Objective 3] | [How measured] | [Quantified target] | [When achieved] | --- ## 3. Solution Options Analysis ### Option 1: [Solution Name] **Description**: [Brief description of this option] **Pros**: * [Advantage 1] * [Advantage 2] **Cons**: * [Disadvantage 1] * [Disadvantage 2] **Estimated Cost**: $[Amount] **Implementation Timeline**: [Duration] **Risk Level**: High / Medium / Low --- ### Option 2: [Solution Name] **Description**: [Brief description of this option] **Pros**: * [Advantage 1] * [Advantage 2] **Cons**: * [Disadvantage 1] * [Disadvantage 2] **Estimated Cost**: $[Amount] **Implementation Timeline**: [Duration] **Risk Level**: High / Medium / Low --- ### Option 3: Do Nothing (Baseline) **Description**: Maintain current state without changes **Implications**: * [Ongoing cost or lost opportunity] * [Risk that continues to grow] --- ### Recommended Solution **[Option Name]** is recommended because [reasoning based on alignment with objectives, cost-benefit analysis, feasibility, and risk]. --- ## 4. Cost Analysis ### 4.1 Implementation Costs (One-Time) | Category | Description | Cost | | :--- | :--- | ---: | | **Software/Licensing** | [Details] | $[Amount] | | **Hardware/Infrastructure** | [Details] | $[Amount] | | **Professional Services** | [Consulting, development] | $[Amount] | | **Training** | [User and admin training] | $[Amount] | | **Data Migration** | [If applicable] | $[Amount] | | **Change Management** | [Communications, support] | $[Amount] | | **Contingency (10-15%)** | [Buffer for unknowns] | $[Amount] | | **Total Implementation Cost** | | **$[Total]** | ### 4.2 Ongoing Costs (Annual) | Category | Description | Annual Cost | | :--- | :--- | ---: | | **Software Maintenance** | [Subscription, support] | $[Amount] | | **Infrastructure/Hosting** | [Cloud, servers] | $[Amount] | | **Personnel** | [Dedicated staff] | $[Amount] | | **Training (Ongoing)** | [New users, updates] | $[Amount] | | **Total Annual Cost** | | **$[Total]** | --- ## 5. Benefits Analysis ### 5.1 Quantitative Benefits (Annual) | Benefit | Calculation Method | Value | | :--- | :--- | ---: | | **Cost Savings** | [e.g., Reduced labor hours] | $[Amount] | | **Revenue Increase** | [e.g., New capability, faster time-to-market] | $[Amount] | | **Efficiency Gains** | [e.g., Process automation] | $[Amount] | | **Risk Reduction** | [e.g., Avoided compliance penalties] | $[Amount] | | **Total Annual Benefits** | | **$[Total]** | ### 5.2 Qualitative Benefits * [Benefit 1]: [e.g., Improved customer satisfaction] * [Benefit 2]: [e.g., Enhanced employee morale] * [Benefit 3]: [e.g., Better decision-making with real-time data] * [Benefit 4]: [e.g., Competitive advantage] --- ## 6. Financial Analysis ### 6.1 Return on Investment (ROI) **Total Investment** (3-year): $[Implementation + 3 years operating costs] **Total Benefits** (3-year): $[3 years of annual benefits] **Net Benefit**: $[Total Benefits - Total Investment] **ROI**: [(Net Benefit / Total Investment) × 100]% over 3 years ### 6.2 Payback Period The investment will be recovered in **[X months/years]** based on: * Monthly net benefit: $[Annual benefit / 12] * Time to recover $[Total Implementation Cost] ### 6.3 Net Present Value (NPV) | Year | Cash Flow | Discount Factor (10%) | Present Value | | :--- | ---: | ---: | ---: | | 0 (Implementation) | -$[Amount] | 1.000 | -$[Amount] | | 1 | $[Net benefit] | 0.909 | $[PV] | | 2 | $[Net benefit] | 0.826 | $[PV] | | 3 | $[Net benefit] | 0.751 | $[PV] | | **NPV** | | | **$[Total]** | [If NPV > 0, the project creates value] --- ## 7. Risk Assessment | Risk | Probability | Impact | Mitigation Strategy | Owner | | :--- | :--- | :--- | :--- | :--- | | [Risk 1] | High/Med/Low | High/Med/Low | [How to prevent/respond] | [Name] | | [Risk 2] | High/Med/Low | High/Med/Low | [How to prevent/respond] | [Name] | | [Risk 3] | High/Med/Low | High/Med/Low | [How to prevent/respond] | [Name] | --- ## 8. Implementation Approach ### 8.1 High-Level Plan | Phase | Activities | Duration | Dependencies | | :--- | :--- | :--- | :--- | | **Initiation** | [Kickoff, team formation] | [Weeks] | [Prerequisites] | | **Planning** | [Detailed design, procurement] | [Weeks] | [Phase 1 complete] | | **Execution** | [Development, configuration] | [Months] | [Phase 2 complete] | | **Testing** | [UAT, integration testing] | [Weeks] | [Phase 3 complete] | | **Deployment** | [Rollout, training] | [Weeks] | [Phase 4 complete] | | **Closure** | [Handoff, lessons learned] | [Weeks] | [Phase 5 complete] | **Total Duration**: [X months] ### 8.2 Key Milestones | Milestone | Target Date | Success Criteria | | :--- | :--- | :--- | | [Milestone 1] | [Date] | [Deliverable/outcome] | | [Milestone 2] | [Date] | [Deliverable/outcome] | | [Milestone 3] | [Date] | [Deliverable/outcome] | ### 8.3 Resource Requirements **Team Composition**: * Project Manager: [% allocation] * Business Analyst: [% allocation] * Developers: [Number and % allocation] * QA Testers: [% allocation] * Change Management: [% allocation] **Key Roles**: * **Executive Sponsor**: [Name] * **Project Manager**: [Name] * **Business Owner**: [Name] --- ## 9. Assumptions and Constraints ### 9.1 Assumptions * [Assumption 1]: [e.g., Resources will be available as planned] * [Assumption 2]: [e.g., Business requirements will not change significantly] * [Assumption 3]: [e.g., Third-party vendor will meet SLAs] ### 9.2 Constraints * [Constraint 1]: [e.g., Budget cap of $X] * [Constraint 2]: [e.g., Must be completed by [date]] * [Constraint 3]: [e.g., Limited to existing technology stack] --- ## 10. Success Metrics and KPIs | KPI | Baseline | Target (6 months) | Target (12 months) | Measurement Method | | :--- | :--- | :--- | :--- | :--- | | [KPI 1] | [Current] | [Target] | [Target] | [How tracked] | | [KPI 2] | [Current] | [Target] | [Target] | [How tracked] | | [KPI 3] | [Current] | [Target] | [Target] | [How tracked] | --- ## 11. Recommendation **Recommendation**: [Proceed / Do Not Proceed / Defer / Request More Information] **Rationale**: [Provide clear reasoning for the recommendation based on the analysis above. Address financial viability, strategic fit, risk tolerance, and organizational readiness.] **Next Steps** (if approved): 1. [Action 1] 2. [Action 2] 3. [Action 3] --- ## 12. Approvals | Name | Role | Signature | Date | | :--- | :--- | :--- | :--- | | [Name] | [Executive Sponsor] | __________ | __________ | | [Name] | [Finance] | __________ | __________ | | [Name] | [IT/Operations] | __________ | __________ | --- ## 13. Appendices ### Appendix A: Detailed Financial Model [Link to spreadsheet with detailed calculations] ### Appendix B: Stakeholder Analysis [Matrix of stakeholders, their interests, and engagement strategy] ### Appendix C: Market Research [Supporting data, competitive analysis, industry trends] ### Appendix D: Technical Architecture [High-level system design, integration points]

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