# Business Case Template
## Business Case: [Project/Initiative Name]
### Executive Summary
[Provide a concise overview (1-2 paragraphs) covering the problem, proposed solution, expected benefits, costs, and recommendation.]
---
## 1. Business Need / Problem Statement
### 1.1 Current Situation
[Describe the current state, including existing challenges, inefficiencies, or gaps.]
### 1.2 Problem Definition
[Clearly articulate the specific problem or opportunity. Use data and metrics where possible.]
**Key Issues**:
* [Issue 1]: [Description and impact]
* [Issue 2]: [Description and impact]
* [Issue 3]: [Description and impact]
### 1.3 Impact of Doing Nothing
[What happens if the problem is not addressed? Include potential risks, lost opportunities, and growing costs.]
---
## 2. Business Objectives
### 2.1 Strategic Alignment
[How does this initiative align with organizational strategy, vision, and goals?]
**Aligned Strategic Goals**:
* [Strategic Goal 1]
* [Strategic Goal 2]
### 2.2 Specific Objectives
[What specific, measurable outcomes will this initiative achieve?]
| Objective | Success Metric | Target | Timeline |
| :--- | :--- | :--- | :--- |
| [Objective 1] | [How measured] | [Quantified target] | [When achieved] |
| [Objective 2] | [How measured] | [Quantified target] | [When achieved] |
| [Objective 3] | [How measured] | [Quantified target] | [When achieved] |
---
## 3. Solution Options Analysis
### Option 1: [Solution Name]
**Description**: [Brief description of this option]
**Pros**:
* [Advantage 1]
* [Advantage 2]
**Cons**:
* [Disadvantage 1]
* [Disadvantage 2]
**Estimated Cost**: $[Amount]
**Implementation Timeline**: [Duration]
**Risk Level**: High / Medium / Low
---
### Option 2: [Solution Name]
**Description**: [Brief description of this option]
**Pros**:
* [Advantage 1]
* [Advantage 2]
**Cons**:
* [Disadvantage 1]
* [Disadvantage 2]
**Estimated Cost**: $[Amount]
**Implementation Timeline**: [Duration]
**Risk Level**: High / Medium / Low
---
### Option 3: Do Nothing (Baseline)
**Description**: Maintain current state without changes
**Implications**:
* [Ongoing cost or lost opportunity]
* [Risk that continues to grow]
---
### Recommended Solution
**[Option Name]** is recommended because [reasoning based on alignment with objectives, cost-benefit analysis, feasibility, and risk].
---
## 4. Cost Analysis
### 4.1 Implementation Costs (One-Time)
| Category | Description | Cost |
| :--- | :--- | ---: |
| **Software/Licensing** | [Details] | $[Amount] |
| **Hardware/Infrastructure** | [Details] | $[Amount] |
| **Professional Services** | [Consulting, development] | $[Amount] |
| **Training** | [User and admin training] | $[Amount] |
| **Data Migration** | [If applicable] | $[Amount] |
| **Change Management** | [Communications, support] | $[Amount] |
| **Contingency (10-15%)** | [Buffer for unknowns] | $[Amount] |
| **Total Implementation Cost** | | **$[Total]** |
### 4.2 Ongoing Costs (Annual)
| Category | Description | Annual Cost |
| :--- | :--- | ---: |
| **Software Maintenance** | [Subscription, support] | $[Amount] |
| **Infrastructure/Hosting** | [Cloud, servers] | $[Amount] |
| **Personnel** | [Dedicated staff] | $[Amount] |
| **Training (Ongoing)** | [New users, updates] | $[Amount] |
| **Total Annual Cost** | | **$[Total]** |
---
## 5. Benefits Analysis
### 5.1 Quantitative Benefits (Annual)
| Benefit | Calculation Method | Value |
| :--- | :--- | ---: |
| **Cost Savings** | [e.g., Reduced labor hours] | $[Amount] |
| **Revenue Increase** | [e.g., New capability, faster time-to-market] | $[Amount] |
| **Efficiency Gains** | [e.g., Process automation] | $[Amount] |
| **Risk Reduction** | [e.g., Avoided compliance penalties] | $[Amount] |
| **Total Annual Benefits** | | **$[Total]** |
### 5.2 Qualitative Benefits
* [Benefit 1]: [e.g., Improved customer satisfaction]
* [Benefit 2]: [e.g., Enhanced employee morale]
* [Benefit 3]: [e.g., Better decision-making with real-time data]
* [Benefit 4]: [e.g., Competitive advantage]
---
## 6. Financial Analysis
### 6.1 Return on Investment (ROI)
**Total Investment** (3-year): $[Implementation + 3 years operating costs]
**Total Benefits** (3-year): $[3 years of annual benefits]
**Net Benefit**: $[Total Benefits - Total Investment]
**ROI**: [(Net Benefit / Total Investment) × 100]% over 3 years
### 6.2 Payback Period
The investment will be recovered in **[X months/years]** based on:
* Monthly net benefit: $[Annual benefit / 12]
* Time to recover $[Total Implementation Cost]
### 6.3 Net Present Value (NPV)
| Year | Cash Flow | Discount Factor (10%) | Present Value |
| :--- | ---: | ---: | ---: |
| 0 (Implementation) | -$[Amount] | 1.000 | -$[Amount] |
| 1 | $[Net benefit] | 0.909 | $[PV] |
| 2 | $[Net benefit] | 0.826 | $[PV] |
| 3 | $[Net benefit] | 0.751 | $[PV] |
| **NPV** | | | **$[Total]** |
[If NPV > 0, the project creates value]
---
## 7. Risk Assessment
| Risk | Probability | Impact | Mitigation Strategy | Owner |
| :--- | :--- | :--- | :--- | :--- |
| [Risk 1] | High/Med/Low | High/Med/Low | [How to prevent/respond] | [Name] |
| [Risk 2] | High/Med/Low | High/Med/Low | [How to prevent/respond] | [Name] |
| [Risk 3] | High/Med/Low | High/Med/Low | [How to prevent/respond] | [Name] |
---
## 8. Implementation Approach
### 8.1 High-Level Plan
| Phase | Activities | Duration | Dependencies |
| :--- | :--- | :--- | :--- |
| **Initiation** | [Kickoff, team formation] | [Weeks] | [Prerequisites] |
| **Planning** | [Detailed design, procurement] | [Weeks] | [Phase 1 complete] |
| **Execution** | [Development, configuration] | [Months] | [Phase 2 complete] |
| **Testing** | [UAT, integration testing] | [Weeks] | [Phase 3 complete] |
| **Deployment** | [Rollout, training] | [Weeks] | [Phase 4 complete] |
| **Closure** | [Handoff, lessons learned] | [Weeks] | [Phase 5 complete] |
**Total Duration**: [X months]
### 8.2 Key Milestones
| Milestone | Target Date | Success Criteria |
| :--- | :--- | :--- |
| [Milestone 1] | [Date] | [Deliverable/outcome] |
| [Milestone 2] | [Date] | [Deliverable/outcome] |
| [Milestone 3] | [Date] | [Deliverable/outcome] |
### 8.3 Resource Requirements
**Team Composition**:
* Project Manager: [% allocation]
* Business Analyst: [% allocation]
* Developers: [Number and % allocation]
* QA Testers: [% allocation]
* Change Management: [% allocation]
**Key Roles**:
* **Executive Sponsor**: [Name]
* **Project Manager**: [Name]
* **Business Owner**: [Name]
---
## 9. Assumptions and Constraints
### 9.1 Assumptions
* [Assumption 1]: [e.g., Resources will be available as planned]
* [Assumption 2]: [e.g., Business requirements will not change significantly]
* [Assumption 3]: [e.g., Third-party vendor will meet SLAs]
### 9.2 Constraints
* [Constraint 1]: [e.g., Budget cap of $X]
* [Constraint 2]: [e.g., Must be completed by [date]]
* [Constraint 3]: [e.g., Limited to existing technology stack]
---
## 10. Success Metrics and KPIs
| KPI | Baseline | Target (6 months) | Target (12 months) | Measurement Method |
| :--- | :--- | :--- | :--- | :--- |
| [KPI 1] | [Current] | [Target] | [Target] | [How tracked] |
| [KPI 2] | [Current] | [Target] | [Target] | [How tracked] |
| [KPI 3] | [Current] | [Target] | [Target] | [How tracked] |
---
## 11. Recommendation
**Recommendation**: [Proceed / Do Not Proceed / Defer / Request More Information]
**Rationale**:
[Provide clear reasoning for the recommendation based on the analysis above. Address financial viability, strategic fit, risk tolerance, and organizational readiness.]
**Next Steps** (if approved):
1. [Action 1]
2. [Action 2]
3. [Action 3]
---
## 12. Approvals
| Name | Role | Signature | Date |
| :--- | :--- | :--- | :--- |
| [Name] | [Executive Sponsor] | __________ | __________ |
| [Name] | [Finance] | __________ | __________ |
| [Name] | [IT/Operations] | __________ | __________ |
---
## 13. Appendices
### Appendix A: Detailed Financial Model
[Link to spreadsheet with detailed calculations]
### Appendix B: Stakeholder Analysis
[Matrix of stakeholders, their interests, and engagement strategy]
### Appendix C: Market Research
[Supporting data, competitive analysis, industry trends]
### Appendix D: Technical Architecture
[High-level system design, integration points]