Skip to main content
Glama
tickiti

tickiti-mcp

Official

Query tickets

query_tickets

List tickets from a saved perspective or find a ticket by number. Specify perspective ID or name to filter results, or use a ticket number for direct lookup.

Instructions

List tickets for a perspective (saved view). Specify perspective_id or perspective_name; defaults to the 'All' perspective. Pass a ticket number via search_object for a direct lookup.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
perspective_idNo
perspective_nameNoResolved server-side via search_object.search_perspective
search_objectNoRaw search payload, e.g. { search_perspective, search_perspective_id, ... }
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. Discloses it's a list operation and can do direct lookup, but doesn't mention read-only nature, auth requirements, or rate limits. Adequate but not rich.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences with no fluff, front-loading purpose and usage. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Covers main use cases well given no output schema and three parameters. Could mention output format or pagination, but for a list tool it's fairly complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Adds meaning beyond schema: explains defaults for perspective_id/name and clarifies search_object role as direct lookup. Schema coverage is 67%, and description compensates effectively.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'List tickets for a perspective' with specific verb and resource, and distinguishes from sibling tools like create_ticket and respond_to_ticket by focusing on listing and direct lookup.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance on specifying perspective_id or perspective_name, defaulting to 'All', and using search_object for direct lookup. Lacks explicit when-not scenarios, but context is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/tickiti/tickiti-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server