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tickiti-mcp

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List workflow configuration

list_workflow

List plan-gated workflow collections: resolution-categories, interventions, or escalations. Returns 403 if not included in your plan.

Instructions

List a plan-gated workflow collection: resolution-categories, interventions, or escalations. Returns 403 if the instance's plan does not include the feature.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
kindYes
filtersNo
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Discloses the 403 error when the plan lacks the feature, but does not cover other behaviors like pagination or sorting; with no annotations, the description carries the burden but only partially meets it.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two efficient sentences: first defines purpose and scope, second adds a critical error condition. No wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Adequate for a simple list tool with one required enum parameter, but the unexplained nested `filters` object and lack of output schema details leave gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description only restates the enum values for `kind` which are already in the schema, and provides no insight into the `filters` parameter, leaving it entirely unexplained.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists plan-gated workflow collections for three specific kinds (resolution-categories, interventions, escalations), which is distinct from sibling list tools that target different resources.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like list_endpoints or list_queues; only implies plan eligibility via the 403 error.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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