get_solution
Retrieve the solution for a specified ticket ID to access the resolution details from your GLPI instance.
Instructions
Retourne la solution d'un ticket.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes |
Retrieve the solution for a specified ticket ID to access the resolution details from your GLPI instance.
Retourne la solution d'un ticket.
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations are provided, so the description carries the full burden. It only says 'returns' which implies read-only, but does not disclose error behavior, permissions, or return format. For a get tool this is somewhat expected, but the lack of any behavioral detail beyond the name leaves gaps.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single, clear sentence with no wasted words. It is front-loaded and easy to parse, achieving conciseness without sacrificing the core purpose.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
The tool is simple, but with no output schema and no annotations, the description should explain what 'solution' means and what the return value looks like. It does not, and it also lacks any contextual guidance, making it incomplete.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema coverage is 0% for the single parameter ticket_id, and the description does not mention or explain it. The description offers no compensation for the schema's lack of parameter documentation.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description 'Retourne la solution d'un ticket' clearly states the tool retrieves a ticket's solution. It has a specific verb and resource, and while it doesn't explicitly differentiate from siblings, the sibling 'add_solution' is the write counterpart, and no other get-solution sibling exists.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is provided on when to use this tool vs alternatives like get_ticket or search. There is no mention of prerequisites, context, or exclusions.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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