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add_followup

Add a follow-up to a GLPI ticket, with an option to mark it as private for technicians only.

Instructions

Ajoute un suivi à un ticket.

  • is_private : True pour un suivi visible uniquement par les techniciens

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
contentYes
ticket_idYes
is_privateNo
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations are absent, so the description carries the burden. It discloses the meaning of is_private (visible only to technicians), which is a useful behavioral trait beyond the schema. However, it does not mention permissions, reversibility, or what happens on success/failure.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two short sentences, front-loaded with the purpose, and includes only the crucial parameter semantic. No wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple 3-parameter mutation with no output schema, the description is minimally sufficient but lacks broader context like prerequisites (e.g., ticket existence) or permissions. It is not as complete as it could be.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It explains is_private semantics, which is the least obvious parameter, but leaves ticket_id and content without any added detail beyond their names.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the specific verb 'Ajoute' (adds) and identifies the resource 'un suivi à un ticket' (a follow-up to a ticket). This clearly distinguishes it from sibling read tools like list_followups and get_followup.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided about when to use this tool versus alternatives, such as list_followups or add_task. The description only states what it does without any context or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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