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List staff users

list_users
Read-only

List staff and admin users to obtain their IDs for assigning tickets. Supports pagination and search by name or email.

Instructions

List staff/admin users (IDs are needed for assign_ticket).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNoResults per page (default 20)
offsetNoPagination offset (default 0)
searchNoSearch by name or email
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and destructiveHint=false, so the description doesn't need to restate safety. It adds the scope constraint (staff/admin only), which is useful but not rich behavioral detail. No return format or pagination behavior is mentioned beyond the schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences with no filler. The main action is front-loaded, and the parenthetical adds essential cross-tool context without redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (3 optional params, no output schema) and existing annotations, the description is sufficiently complete. It states the resource scope and a key use case, leaving schema to handle parameter details.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all parameters (limit, offset, search). The description adds no parameter-specific meaning, staying at the baseline for well-covered schemas.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('List') and identifies the resource ('staff/admin users'), clearly distinguishing from sibling tools like list_clients (clients) and get_user (single user). The parenthetical about IDs for assign_ticket further defines the tool's role.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a clear context for when to use: to obtain user IDs needed for assign_ticket. It doesn't explicitly state when not to use or name alternatives, but this context is specific enough to guide the agent.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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