Get ticket
get_ticketRetrieve one ticket by ID, including its status, client, and assignees. Optionally load related records like messages and users.
Instructions
Get one ticket with its metadata (status, client, assignees). Use get_ticket_messages for the conversation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| with | No | Relations to load, e.g. "messages,client,users" | |
| ticket_id | Yes | Ticket UUID |