Assign ticket
assign_ticketAssign a ticket to a staff user for resolution, or unassign it by omitting the user ID.
Instructions
Assign a ticket to a staff user (see list_users), or unassign with user_id omitted.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| user_id | No | Omit to unassign the current assignee | |
| ticket_id | Yes | Ticket UUID |