search_cases_by_contract
Find support cases linked to up to 10 contract IDs. Filter by status, date range, and sort order to retrieve relevant case details.
Instructions
Search for cases associated with specific contract IDs (max 10). Returns cases linked to the specified contracts.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| sort_by | No | Sort results by field. UPDATED_DATE: Sort by last modification time (ascending). Default. STATUS: Sort by status (ascending) | UPDATED_DATE |
| page_index | No | Page number for pagination (default: 5) | |
| status_flag | No | Return only cases associated with the specified status; O = open, C = closed. If status_flag is O (open), all open cases within the specified date range are returned; if a date range is not specified, all open cases associated with the other search parameters are returned. The maximum range returned is 90 days. The default behavior for this parameter is to return cases of both open and closed status. | |
| contract_ids | Yes | Comma-separated list of contract IDs (max 10) | |
| date_created_to | No | End date (in UTC) of the range in which to search. For example: 2013-04-23T11:00:00Z Note: The maximum date range currently supported is 90 days. | |
| date_created_from | No | Beginning date (in UTC) of the range in which to search. For example: 2013-04-23T11:00:14Z Note: The maximum date range currently supported is 90 days. |