Search Bugs by Keyword
search_bugs_by_keywordSearch Cisco support bugs by keywords, symptoms, or error messages. Filter by severity, status, and modified date.
Instructions
Search for bugs using keywords in descriptions and headlines. Use this when searching by general terms, symptoms, or when product-specific tools are not applicable. IMPORTANT: severity parameter returns ONLY that specific level. For "severity 3 or higher" searches, use multi_severity_search tool instead. NOTE: Do NOT use product IDs (like ISR4431/K9) as keywords - use search_bugs_by_product_id instead.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| status | No | Bug status filter. IMPORTANT: Only ONE status allowed per search. Values: O=Open, F=Fixed, T=Terminated. Do NOT use comma-separated values like "O,F". | |
| keyword | Yes | Keywords to search for (general terms, symptoms, error messages - NOT product IDs) | |
| sort_by | No | Sort order for results. Default: modified_date (recent first) | |
| severity | No | Bug severity filter. Returns bugs with ONLY the specified severity level. Values: 1=Severity 1 (highest), 2=Severity 2, 3=Severity 3, 4=Severity 4, 5=Severity 5, 6=Severity 6 (lowest). For "severity 3 or higher" bugs, use multi_severity_search tool which handles multiple separate API calls. | |
| page_index | No | Page number (10 results per page) | |
| modified_date | No | Last modified date filter. Values: 1=Last Week, 2=Last 30 Days, 3=Last 6 Months, 4=Last Year, 5=All. Default: 5 (All) | 5 |