Create Queue
sf_create_queueCreate a Salesforce queue to assign records like Cases or Leads to a group of users, enabling shared ownership and collaborative processing.
Instructions
Creates a Queue in Salesforce. Queues are groups of users that can be assigned records (Cases, Leads, etc.). When a record is assigned to a queue, any queue member can work on it. Use for support teams, sales teams, or any scenario where multiple people share a pool of records to process.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Queue display name | |
| No | Queue email address for notifications | ||
| fullName | Yes | Queue API name, e.g. 'Support_Level_1' | |
| queueMembers | No | Queue members | |
| supportedObjects | Yes | Object API names this queue supports, e.g. ['Case', 'Lead'] | |
| doesSendEmailToMembers | No | Send email to all queue members when record is added |