Create Milestone Type
sf_create_milestoneCreates a Milestone Type for Entitlement Processes to define SLA checkpoints with time-based targets.
Instructions
Creates a Milestone Type that can be referenced in Entitlement Processes to define SLA checkpoints. Milestones represent required steps (e.g., 'First Response', 'Resolution') with time-based targets.
fullName: milestone type API name name: display name description: optional description recurrenceType: how the milestone repeats — recursIndependently, recursChained, or noRecurrence
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Display name | |
| fullName | Yes | Milestone type API name | |
| description | No | Description | |
| recurrenceType | No | Recurrence behaviour |