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pylon_create_knowledge_base_article

Create a help article in a knowledge base by providing required title and HTML content. Optionally specify author, collection, publish status, or custom slug.

Instructions

Create a new help article in a knowledge base.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
knowledge_base_idYesID of the knowledge base
titleYes
body_htmlYesArticle content in HTML format
author_user_idNoUser ID to attribute as author; defaults to authenticated user
collection_idNoID of the collection to place the article in
is_publishedNo
is_unlistedNo
slugNoCustom URL slug; defaults to slug based on title
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose behavioral traits. It only says 'Create', implying a write operation, but omits details like idempotency, permissions, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, directly to the point, no extraneous or redundant phrasing.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description is minimal for an 8-parameter tool with no output schema. It does not explain return values, effects, or relationships with sibling tools.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 63%, but the description adds no information about undocumented parameters (title, is_published, is_unlisted). It relies entirely on the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Create'), the resource ('help article'), and the location ('in a knowledge base'). This distinguishes it from other create tools like pylon_create_issue or pylon_create_contact.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives. It does not mention prerequisites, exclusions, or when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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