F
licenseNot graded
qualityD
maintenanceComprehensive MCP server providing 89 tools and 13 React UI apps for complete Zendesk Support API integration, enabling ticket, user, organization, and automation management.
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Pylon MCP Server
by mgmonteleone
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TDQS
A3.6/5.0
Scored across 38 tools
Disambiguation5/5
Each tool has a clear, distinct purpose. Even similar tools like the three find_similar_issues variants are differentiated by scope (account, requestor, global). Descriptions explicitly guide selection between overlapping tools (e.g., get_issue vs get_issue_with_messages, add_tags vs update_issue).
Naming Consistency5/5
All 38 tools follow the exact same pattern: snake_case with a 'pylon_' prefix and a verb_noun structure. Verbs are consistently used (create, get, update, delete, search, add, remove, snooze, link, unlink). No mixing of camelCase or other conventions.
Tool Count3/5
At 38 tools, this is a large surface area, but each tool serves a specific function for a feature-rich support platform. The count is on the higher end of acceptable; some tools like pylon_get_issue and pylon_get_issue_with_messages could arguably be merged. Overall, it's justified by the breadth of entities managed.
Completeness4/5
The tool set provides full CRUD for issues, plus extensive operations for contacts, teams, knowledge bases, tags, attachments, and external integrations. Missing: update/delete for contacts and teams, but these are less critical. The search variants cover filtering needs well. Minor gaps exist but don't severely hinder common workflows.
Maintenance
ActivityInactive
ResponsivenessUnresponsive