update_conversation_status
Open or close a conversation, requiring a summary and category when closing.
Instructions
Open or close a conversation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| status | Yes | The desired conversation status, either 'open' or 'close'. | |
| summary | No | A summary of the conversation, required when closing. | |
| category | No | The closing note category, required when closing a conversation. | |
| identifier | Yes | The contact's identifier. Can be the contact's ID, email, or phone number. |