Retrieve information about a specific contact by their ID, email, or phone number.

Create a new contact in the workspace.

Update an existing contact's information.

Delete a contact from the workspace.

List contacts with optional filters and search.

Add tags to a contact.

Remove tags from a contact.

Create a contact if they do not exist, or update the existing contact. Uses the contact identifier to match.

Merge two contacts. The primary contact is kept; the secondary is merged into it. Optionally update fields on the primary.

List all messaging channels connected to a contact (e.g. WhatsApp, Facebook).

Update a contact's lifecycle stage, or remove the lifecycle (pass stage as null or empty to clear).

Send a message to a contact through a specific channel.

Retrieve a message by its ID.

List messages for a contact with optional pagination.

Assign or unassign a conversation to a user.

Open or close a conversation.

Add a comment to a contact for internal reference.

Get a list of users in the workspace.

Get a workspace user by their ID.

Get a list of all custom fields in the workspace.

Get a custom field by its ID.

Create a new custom field.

Get all messaging channels connected in the workspace.

List closing note categories/options used when closing conversations.

List WhatsApp (or channel) message templates for a channel.

Create a workspace tag (used to tag contacts or conversations).

Update an existing workspace tag.

Delete a workspace tag by name.