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b24_user_get

Read-onlyIdempotent

Find Bitrix24 users using filters like ID, name, email, department, and active status. Supports pagination and sorting to manage large result sets.

Instructions

Find users (user.get) with a real filter and pagination.

Filter keys include ID, ACTIVE ('Y'/'N'), NAME, LAST_NAME, EMAIL, UF_DEPARTMENT, WORK_POSITION, and '%'-prefixed substring variants (e.g. {'%LAST_NAME': 'Ivan'}). Always filter to keep the result bounded.

Returns: JSON pagination envelope {items, count, total, next, has_more, truncated}.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idNoShortcut to fetch one user by id (merged into the filter as ID).
orderNoSort object, e.g. {'ID':'DESC'} or {'DATE_CREATE':'ASC'}.
startNoPagination offset (page size is 50). Use 'next' from a prior response.
filterNoBitrix filter object. Keys may carry operator prefixes: '>', '<', '>=', '<=', '!', '%' (substring), '=%', e.g. {">=DATE_CREATE": "2026-01-01", "%TITLE": "draft"}.
fetch_allNoAuto-paginate and return all matching records (capped by BITRIX_MAX_PAGES, default 40 pages = 2000 records). Use a filter to keep this bounded.
webhook_urlNoOverride the default incoming webhook for this call (https://<portal>/rest/<user_id>/<token>/). If omitted, uses personal_webhook, then the X-B24-Webhook HTTP header, then the BITRIX_WEBHOOK_URL env default.
personal_webhookNoAct as a specific user (their personal incoming webhook). Takes precedence over webhook_url. Required to write to the portal under that user's permissions.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations declare readOnlyHint=true and idempotentHint=true, and the description adds behavioral details such as the pagination envelope, next token, truncated flag, and fetch_all cap. No contradictions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise with three well-organized paragraphs: purpose and filter keys, pagination and fetch_all, and return format. No extraneous content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given annotations and output schema, the description covers all critical aspects: filter usage, pagination, fetch_all limits, webhook overrides, and return envelope. It is complete for agent decision-making.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with detailed parameter descriptions. The description enhances filter parameter semantics by listing common keys and '%'-prefixed substring variants, adding value beyond schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Find users' with 'real filter and pagination', specifying the verb and resource. It distinguishes from siblings like b24_user_current and b24_user_search by emphasizing filtered queries.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description advises to 'Always filter to keep the result bounded' and mentions pagination offset and auto-paginate with fetch_all. It provides context but does not explicitly contrast with related tools like b24_user_search.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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