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jamesdeane2

MCP IT Glue Server

by jamesdeane2

create_checklist_from_template_jwt

Create a checklist from an IT Glue template using JWT authentication when API key auth is unsupported. Provide organization ID and template ID; optionally set name, due date, or assignee.

Instructions

Create a checklist from a template using JWT authentication.

This tool uses JWT authentication (captured from browser session) instead of API key authentication. This is REQUIRED for checklist creation because IT Glue's API key auth doesn't support it.

If no valid JWT token is cached, this will open a browser window for SAML authentication.

Args: organization_id: Organization ID checklist_template_id: Template ID to create from name: Optional custom name (uses template name if not provided) due_date: Due date in ISO format (YYYY-MM-DD) assignee_id: User ID to assign the checklist to

Returns: JSON string with the created checklist

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNo
due_dateNo
assignee_idNo
organization_idYes
checklist_template_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

A4.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden. It discloses that JWT auth is used, that a browser window may open for SAML if no token is cached, and that it returns a JSON string. It also explains parameter behaviors like optional name and ISO date format. It doesn't mention other side effects beyond creation, but creation is implied and the key behavioral quirks are covered.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is well-organized: a one-line summary, then an explanation of authentication necessity, then a clear Args list, and a Returns line. It front-loads the purpose and includes necessary details without excessive fluff. It is slightly long but each sentence earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and an output schema, the description provides essential context: purpose, auth method, parameter meanings, and return type. It also covers the unexpected behavior of opening a browser for SAML. It lacks explicit error handling or prerequisites beyond auth, but those are not critical for invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters5/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Since the schema has 0% description coverage, the description compensates thoroughly by explaining each parameter: organization_id, checklist_template_id, name (optional, uses template name if omitted), due_date (ISO format), assignee_id (user ID). This adds meaning beyond the schema's type information and default values.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool creates a checklist from a template using JWT authentication. It uses a specific verb ('Create') and resource ('checklist from template'), and differentiates from other checklist tools by specifying the JWT method. It is unambiguous and distinct from siblings like create_checklist_jwt.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly states that JWT authentication is REQUIRED for checklist creation because IT Glue's API key auth doesn't support it, making it clear when to use this tool over alternatives. It also explains the browser fallback for SAML if no token is cached, providing context on prerequisites and the need for this specific tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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