Skip to main content
Glama
Wagner-Emden-IT-Services

placetel-web-api-mcp-server

Answer

placetel_cti_answer

Answer a ringing Placetel call by MAC address, line, and call ID via the CTI answer endpoint.

Instructions

Answer. (POST /cti/{mac}/answer)

Input Schema

NameRequiredDescriptionDefault
macYesPath parameter mac.
lineYesBody field line (required).
call_idYesBody field call_id (required).
response_formatNoOutput format: 'markdown' (human-readable, default) or 'json' (machine-readable).markdown

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.1

TDQS

C2.1/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false, idempotentHint=false and destructiveHint=false, so the safety profile is partly covered. The description adds nothing beyond the HTTP path — no note on what state the call enters, whether it fails when the call is already answered, or what the mac/line context means operationally.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

It is extremely short and front-loaded, but the brevity comes from under-specification rather than efficiency — the only substantive content is the endpoint path. There is no wasted text, yet nothing informative is conveyed either.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

This is a non-idempotent, open-world mutation requiring three parameters with no output schema to explain the result. For a CTI call-control action whose success/failure semantics matter to an agent mid-call, the description should state the effect and the failure conditions; it does neither.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so mac, line, call_id and response_format are all documented in the schema; the description adds no extra meaning. Per the rubric, a baseline of 3 applies when the schema does the heavy lifting and the description contributes nothing further.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description is 'Answer' plus the raw endpoint POST /cti/{mac}/answer — a restatement of the tool name rather than an explanation. It never says what is being answered (an incoming call), nor which resource is affected, so an agent must infer the meaning from the sibling CTI tools (decline, hangup, hold).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines1/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use guidance, no prerequisites, and no comparison to the many adjacent CTI tools such as placetel_cti_decline or placetel_cti_pick_call_center_call. The agent has to guess that this accepts a ringing call rather than picking a queued call.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Deploy Server

Other Tools